All important information about your accommodation
Here you will find everything you need to know about renting out your accommodation.
Manage/rent accommodation
All important information about your accommodation
Overnight stay statistics and guest control
Recording guest and/or overnight stay data.
In accordance with the tourist tax regulations of the municipalities of Obergoms and Goms, all owners of holiday homes are required to report the number of overnight stays in their homes or mountain huts to us for statistical purposes.
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Artikel 12. Kurtaxenreglement:
Die Ferienwohnungen sowie Maiensässe melden dem Erhebungsorgan bis zum 10. Mai und bis zum 10. November anhand eines von diesem erstellten Formular die Anzahl Logiernächte, welche in der betreffenden Wohnung während dieses Zeitraums realisiert wurden.
Guest registration is based on cantonal tourist tax regulations/accommodation laws. Landlords who rent accommodation for tourist purposes in return for payment and without providing hotel services are obliged to provide us with the following information about their guests via the MeldeClient: Surname, first name, date of birth, address, nationality, type and number of identity document, dates of stay in the accommodation.
All holiday apartments listed on our website www.goms.ch via our reservation system (feratel/Deskline) can register their guests directly via the WebClient. All other landlords will receive external access to the MeldeClient.
Who needs to do what?
| scenario | Overnight stays Reporting requirement | Guest control mandatory |
|---|---|---|
| You own a holiday apartment or mountain chalet, but do not rent it out and do not yet have access to the WebClient. | yes Collective report | no |
| You own a holiday apartment or a mountain chalet and already rent it out via our feratel system. | Yes, automatically with guest registration | yes |
| You own a holiday apartment or a mountain chalet and already rent it out, but not through our booking and reservation system (feratel WebClient). | yes Collective report | yes |
| Do you own a hotel, campsite, group accommodation or bed and breakfast? | yes, as usual | yes |
instructions
booking system
feratel Deskline
New: Translations in the WebClient are now activated. You can now translate texts yourself.
Deskline is our reservation system. It offers many interfaces to online portals and booking websites. This allows guests to book their holidays online without having to wait a long time for availability information, etc. The advantage of a central "collection point" for all relevant data is a reduction in misinformation and an increase in data quality. This offers landlords and hoteliers significant advantages when distributing their offers in the large "Internet" market.
New guest behaviour requires a rethink of the service chain. Spontaneous and last-minute bookings, shorter stays and new technologies require a flexible and professional reservation system. The Upper Valais region, from Brig to Oberwald, has jointly opted for the Deskline system. The contact for all service providers in the Upper Goms (Oberwald to Niederwald) is Obergoms Tourismus AG.
The system is user-friendly and, for accommodation providers, there are no costs in the form of commission from Obergoms Tourismus AG for successful online bookings. From 1 November 2019, a new annual fee will be charged for processing and support in the reservation system:
- Holiday apartments "bookable online" (including MeldeClient) at CHF 100.00
- Holiday apartments "on request" (including MeldeClient) at CHF 180.00
- Hotel "bookable online" (including MeldeClient) at CHF 50.00
- Hotel "bookable online" (including MeldeClient) at CHF 50.00
However, tourism organisations depend on the active support and cooperation of hoteliers and holiday apartment rental companies. Only regularly updated quotas and prices, as well as bookable properties in Deskline, enable our guests to make direct bookings. It is now a fact that guests usually only search for accommodation online and immediately visit the website of another destination if no beds are available. Our staff at Obergoms Tourism Ltd. are happy to assist all hoteliers and holiday apartment rental companies with any questions they may have about the Deskline reservation system.
Do you require assistance?
We understand that reporting overnight stays involves some effort on your part. It is important to us to emphasise that this is not about burdening you with additional bureaucracy. We want to make reporting as easy as possible for you. Therefore, please feel free to contact us at any time if we can be of assistance: , tel. +41 27 974 68 68. You are also welcome to drop by our offices in Oberwald, Münster or Reckingen. We will be happy to help you.
Additional interfaces
Gain visibility with online booking platforms
Booking.com is the global market leader for online travel bookings. Airbnb is also one of the largest global booking platforms. Achieve even greater reach by being bookable on Booking.com and/or Airbnb – without worrying about double bookings – and without any additional data maintenance effort!
Commission for bookings made via booking.com:
- 12% (+7.7% VAT on the commission amount) to Booking.com
- 2% to feratel Deskline
Commission for bookings made through Airbnb:
- 15% to Airbnb
- 2% to feratel Deskline
Tips & Tricks
Digital marketplace
The digital marketplace Wallis at wallis.ch/shop is another sales channel for service providers in Goms. On this platform, guests can plan and book their stay from start to finish directly online. The aim of the shop is to bring together the various economic players in Valais and thus create added value for the canton.
You can benefit from this too. To ensure that your hotel, holiday apartment or offer is visible in this shop, you must sign the contract with Matterhorn Region AG (see below). Prerequisite: The product or service must be listed in the feratel booking system and bookable online. MRAG charges a sales commission of 10%, with the remaining 90% going directly to the service provider. You can send the signed contract to Matterhorn Region AG:
Rental, administration and cleaning addresses
| company | contact | website |
|---|---|---|
| zumi plus, Oberwald | +41 79 637 99 07 | www.zumi-plus.ch |
| AZ Service, Ulrichen | +41 79 234 59 36 | www.azscgoms.ch |
| Jossen Immobilien, Gluringen | +41 79 321 35 70 | www.jossen-immobilien.ch |
| Airhosted GmbH | +41 44 974 60 28 | www.airhosted.ch |
| Ferienhausreinigung | +41 77 212 80 30 | www.ferienhausreinigung.ch |
| Mabeo Services | +41 27 922 03 33 | www.mabeo.ch |
| Wäscheservice Roswitha Kreuzer | +41 79 578 02 09 | |
| RaSa Reinigung | +41 79 394 89 38 | www.ra-sa.ch |
| Gloor Glanzpunkt gmbh | +41 27 922 04 85 | www.gloorglanzpunkt.ch |
tourist taxes
resort taxes
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The visitor's tax is levied on guests in Goms. It is used to finance the operation of an information and reservation service, entertainment in Goms, and the creation and operation of facilities for tourism, culture and sport. It is based on the visitor's tax regulations of the municipalities of Goms and Obergoms.
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Tourism promotion taxes are taxes based on cantonal tourism law. They are levied annually as a flat rate on legal entities and individuals who benefit directly or indirectly from tourism, as well as on owners of rented holiday homes (campsites, group accommodation), to finance measures to promote tourism.
The owners of rented holiday homes pay the following annual flat rates:
CHF 120.00 for a 1-2 room apartment
CHF 150.00 for a 2.5-3 room apartment
CHF 180.00 for a 3.5 room apartment and larger